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Price Match Promise

How to Make a Claim

Send an email to with the following:

We’ll review the details and get back to you with an answer, via email, within one working day.

Full Terms & Conditions

Before we can accept your request, we must be satisfied that:
(a) the product you found on the other website are identical
(b) the product you found on the other website was available to order on that website (i.e. not subject to availability or on request) at the time you took your screenshot, and is priced fully and accurately.

The Price Match Guarantee will not apply if the cheaper offer on the other website is obtained via a limited time promotion, promo code, cash back, coupon, voucher or member’s discount.

When assessing your request, we will only compare total product prices (which will include the cost of the product plus handling and delivery charges as well as any taxes, fees or other charges.

We reserve the right to change or withdraw the Price Match Guarantee at any time.

Price Match Promise FAQ’s can be found here